Shipping policy
Shipping Policy – AeroPureAir.com
Effective Date: April 1, 2026
1. Order Processing
- Orders are processed within 1–3 business days (Monday–Friday) after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email once your order has been shipped, including tracking information.
2. Shipping Methods & Delivery Times
We offer shipping via trusted carriers. Delivery times may vary by location:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–10 business days |
| Expedited Shipping | 2–5 business days |
| International Shipping | 10–20 business days (customs may apply) |
Note: Delivery times are estimates and may be affected by carrier delays, weather, or customs inspections.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free standard shipping may be offered on eligible orders; check current promotions on the website.
4. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your shipment directly on the carrier’s website.
- AeroPureAir.com is not responsible for delays once the carrier has possession of the package.
5. Shipping Restrictions
- We currently ship to the United States and select international locations.
- Some remote areas may experience longer delivery times.
- International customers are responsible for customs duties, taxes, and import fees.
6. Damaged or Lost Shipments
- If your order arrives damaged, please contact us immediately at support@aeropureair.com with photos of the damage.
- For lost shipments, we will work with the carrier to locate your package or issue a replacement if necessary.
7. Changes & Cancellations
- Orders can be modified or canceled within 24 hours of purchase by contacting our support team.
- After the order has shipped, cancellation is no longer possible, and returns must follow the Return & Refund Policy.
8. Contact Information
For any questions regarding shipping, please contact:
📧 support@aeropureair.com